Science Care Frequently Asked Questions

Frequently asked questions for working with or placing a tissue order with Science Care. If you have a question which is not addressed below, please give us a call at 800 590 8132 or fill out our online contact form.

What is the process for becoming a client with Science Care?
What is the lead time for a tissue specimen request?
What types of tissue preservation methods are available?
What types of clients and organizations does Science Care support?
What types of scanning options does Science Care provide?
Does Science Care ship internationally?
What type of custom services does Science Care provide?
Science Care service fees
Does Science Care test tissue for disease?

What is the process for becoming a client with Science Care?

Science Care must perform its due diligence for each and every requester but for you it is as easy as completing a Client Agreement and a Tissue Request Form. If you are part of a start-up company, or other smaller entity, you may be asked to provide additional information to complete our due diligence process.

What type of lead time do I need to give for a tissue specimen request?

This depends on the specimen type and the specific criteria you require. Due to the specialized nature of human tissue handling, Science Care appreciates as much lead time as possible, but our team takes great pride in being able to accommodate even last minute needs for our clients. Give us a call! No request is too small or large.

What types of tissue preservation methods can I choose from?

The most popular methods are fresh/frozen, embalmed, formalin fixed, saline and liquid nitrogen preservation. We can work with you to match the preservation methods to your specific needs.

What types of clients does Science Care support?

We support a wide range of organizational types such as private research organizations, public academic institutions, medical device research and manufacturing, government groups, private surgical practices and pharmaceuticals development. We support applications such as Anatomy Training, Pharmaceutical Research & Development, Medical Device Training & Testing, Physician Training, Custom Implant Development and many more.

What type of scanning options does Science Care provide?

Pre and post medical lab scanning services are available. Science Care can provide X-rays, DEXA, CT, and MRI scans.

Will Science Care ship internationally?

Yes, Science Care provides assistance with all international customs and shipping requirements. We have shipped to over 25 countries successfully. We coordinate all paperwork requirements and monitor the shipment until it arrives at the destination.

What type of custom services does Science Care provide?

Science Care provides specialized embalming, formalin fixation, red/blue silicone injection, various freezing options and others. Our friendly and knowledgeable service team will work with you on your custom procurement and preservation needs to ensure a successful outcome for your event, research or training.

Science Care Service Fees

All tissue service fees on Science Care invoices pertain to ‘service related fees’. The service related fees include the removal, testing, processing, preservation, quality control, storage, transportation and disposal of tissue. In no way does human tissue have monetary value. Science Care tissue related fees are reasonable fees associated with the processing of the tissue.

Does Science Care test for disease?

All specimens provided by Science Care are carefully screened for risk of communicable infectious disease. Screening is performed by both questionnaire and laboratory methods. Questionnaires are used to determine infectious risks associated with the medical and social history of a donor and laboratory tests specifically look for the presence of HIV 1 & 2, HIV 1/2, hepatitis C and hepatitis B viruses. Additional testing may be available upon request. Because careful screening cannot guarantee zero risk, anyone handling human tissue must use universal precautions at all times, as mandated by Occupational Safety and Health Administration standards.